ACCESSIBILITY POLICY
Accessibility Statement
Effective Date: 31/10/2023
At our online store, we are committed to ensuring that all individuals, regardless of their abilities, can access and enjoy the content and services we offer. We strive to provide a website that is user-friendly, accessible, and inclusive to all users. In this accessibility statement, we outline our ongoing efforts to meet accessibility standards and welcome your feedback to help us improve.
Our Commitment to Accessibility
We believe that accessibility is a fundamental right, and we are dedicated to making our online store accessible to everyone. We are actively working to ensure that our website complies with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, a recognized international standard for web accessibility. Our commitment to accessibility includes the following principles:
1. Perceivable
1.1. Text Alternatives: We provide text alternatives for non-text content such as images and videos to ensure that users with visual or cognitive disabilities can understand the content.
1.2. Adaptable Content: Our website's content is presented in a way that is easy to read and understand, with adjustable text sizes and adaptable layout.
1.3. Distinguishable Elements: We maintain clear and distinguishable elements on our web pages, such as text and background color contrast, to facilitate readability.
2. Operable
2.1. Keyboard Navigation: Users who rely on keyboard navigation can easily access all interactive elements and functionalities on our website.
2.2. Navigation Consistency: We maintain a consistent navigation structure to ensure that users can easily find their way around our website.
2.3. Time-Based Content: Any content that is time-sensitive or interactive can be extended, paused, or stopped by users to accommodate various needs.
3. Understandable
3.1. Clear Language: We use plain and clear language in our content to ensure that all users can understand the information presented.
3.2. Predictable Navigation: Our website offers consistent and predictable navigation patterns and functionalities to enhance user experience.
4. Robust
4.1. Compatibility: Our website is designed to be compatible with a wide range of assistive technologies and devices to accommodate various user needs.
Accessibility Features
We have implemented several accessibility features and functionalities on our website to enhance user experience for individuals with disabilities:
1. Alternative Text: Images and non-text content on our website are accompanied by appropriate alternative text to ensure that screen readers can convey this information to users who are blind or have low vision.
2. Keyboard Navigation: Our website is designed to be fully navigable using only a keyboard, allowing users who cannot operate a mouse to access all features and content.
3. High Contrast Mode: Users with visual impairments can enable a high-contrast mode on our website, which adjusts text and background colors for improved readability.
4. Adjustable Font Sizes: We provide the option for users to adjust the text size on our website to make it more legible based on their individual preferences.
5. Skip to Content: A "Skip to Content" link is available at the beginning of each page to allow screen reader users to skip repetitive navigation menus and directly access the main content.
6. Consistent Navigation: Our website's navigation structure and layout are consistent throughout, making it easier for users to find and access information.
We encourage you to provide specific details about the accessibility issue you encountered, along with any suggestions you may have for improvement. Your feedback is invaluable in helping us create a more accessible and inclusive online shopping experience.
Ongoing Accessibility Initiatives
Our commitment to accessibility is an ongoing effort. We are dedicated to implementing improvements and enhancements to ensure that all users have equal access to our website. Some of the initiatives we are actively pursuing include:
1. Continuous Testing: We conduct regular accessibility testing using a combination of automated tools and manual testing to identify and address issues.
2. Employee Training: We provide training to our employees and partners to increase awareness and understanding of web accessibility standards.
3. Third-Party Audits: Periodically, we engage third-party accessibility experts to audit our website and provide recommendations for improvements.
4. Accessibility Roadmap: We maintain an internal accessibility roadmap that outlines our goals and timelines for improving accessibility features and functionalities.
5. User Feedback: We rely on user feedback to identify and prioritize areas for improvement.
6. Compliance Monitoring: We monitor changes in accessibility standards and regulations to ensure our ongoing compliance.
Conclusion
We are dedicated to making our online store accessible and inclusive to all users. We recognize that accessibility is an ongoing journey, and we are committed to continuous improvement. Your feedback, suggestions, and experiences are crucial in helping us achieve our accessibility goals. Thank you for choosing our online store, and we look forward to serving you in an accessible and user-friendly manner.